Insights on Hiring & Sales Leadership | Dumb Tax
Insights

Hiring and sales leadership, without the guesswork.

Field-tested thinking on hiring A-players, building culture that holds, and running a sales team that actually closes.

Featured · Hiring

What a bad sales hire really costs you

Most owners guess somewhere around "a few thousand." The real math — opportunity cost plus hard and soft costs — lands closer to $239,510 in ninety days. Here's the formula, line by line, so you can run it on your own numbers.

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Hiring

Knowledge, skill, attitude — and why only one is teachable

You can train knowledge. You can build skill. You cannot install humility. Why attitude has to be the filter you screen for first.

Sample · 6 min read
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Sales Leadership

The Monday meeting your reps shouldn't dread

Most sales meetings are a status report nobody needed. Here's the structure that turns Monday into the most valuable half hour of the week.

Sample · 5 min read
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Culture

Coolers, cleaners, and closers: who's actually on your team

Every sales floor has all three. Knowing which is which — and which one you need next — changes who you hire.

Sample · 7 min read
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KPIs & Metrics

Revenue per lead: the only number that tells the truth

Close rate flatters. Average ticket misleads. RPL is the metric that shows you what a rep is actually worth.

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Sales Leadership

The ninety-day decision every owner avoids

Keep, develop, or replace. Waiting past ninety days doesn't make the call kinder — it just makes it more expensive.

Sample · 6 min read
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Hiring

The Hot Seat: how to interview so candidates reveal themselves

Stop asking questions that have a right answer. Start building an interview that shows you patterns, motivation, and manageability.

Sample · 8 min read
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Put a number on your own Dumb Tax.

The free 22-page workbook walks you through the same cost-of-hire math in these articles — with your numbers, not mine.